What to do after a death in California

Quick facts

• Good to know: Ask for an itemized price list early.

• Tip: You can pause decisions you don’t feel ready for.

A calm starting point

• Pick 1 trusted person to help make calls and keep notes.

• Choose a provider (funeral home or cremation provider). They can guide the logistics.

• Start a short list: what matters most (faith/tradition, service style, budget, timing).

Good to know: You don’t need to decide everything today.

First 24–72 hours

If the death occurred at home

• If hospice is involved, call the hospice nurse first. They can guide the next steps.

• If not under hospice care, you may need to call 911 or the non-emergency line.

• Gather basics: legal name, date of birth, address, parents’ names, SSN (if available), veteran status.

Caution: If you feel pressured, it’s okay to slow the pace and ask for details in writing.

Hospice was involved

• The hospice nurse will pronounce death and help with paperwork.

• They can coordinate with the funeral home for transport.

• Take your time. There’s no rush to make immediate decisions.

No hospice involvement

• Call 911. They’ll send someone to pronounce death.

• A medical examiner or coroner may be involved depending on circumstances.

• Once released, you can contact a funeral home for transport.

If the death occurred at a hospital

• Hospital staff will handle the initial paperwork.

• Ask about their morgue timeline and when you need to select a funeral home.

• You can take time to visit and say goodbye before transport.

Cremation choices

• You can hold a service before or after cremation. Both are common.

• Ask what is included: transportation, permits, basic container, return of ashes.

• If you want a viewing, ask about additional costs and timing.

Burial choices

• Cemetery costs can include: plot, opening/closing, outer burial container, and fees.

• Ask whether a vault/liner is required and what your options are.

• If you’re planning a service, confirm schedule availability early.

Paperwork most people need

• Death certificates (often multiple).

• Disposition authorization (handled with the provider).

• Insurance / benefits paperwork (if applicable).

• A short list of accounts to notify (bank, employer, subscriptions).

Consumer rights

• Ask for itemized pricing and take a moment before deciding.

• You can compare providers. Even one comparison can help.

• It’s okay to ask: “What’s optional?” and “What can wait?”